Terms & Conditions

1. Introduction

Welcome to d4999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User") and d4999 ("the Platform", "we", "us", "our"). These Terms apply to all users who access or use any part of the d4999 website located at https://d4999.pro.

d4999 offers live casino games, cricket betting, slots, crash games, fish shooting games, and other interactive entertainment services. The platform is designed for adult users in Bangladesh and operates under a strict code of fair play and player protection. These Terms exist to ensure a safe, transparent, and enjoyable experience for every player who chooses d4999 as their platform of choice.

2. Eligibility and Age Verification

Access to d4999 is strictly restricted. To register and use this platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or placing bets on d4999.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gambling is not prohibited.
• You must have full legal capacity to enter into a binding agreement under applicable law.
• You must not be acting on behalf of another person, group, or entity without explicit written permission from d4999.
• You must not be listed on any self-exclusion register or have been previously permanently banned from the d4999 platform.

3. Account Registration and Security

To access betting and gaming features on d4999, users must create a personal account. Each user is permitted to hold only one account. Registering multiple accounts per person, household, or shared device is strictly prohibited and may result in the permanent suspension of all associated accounts.

Account Accuracy

You are required to provide accurate, current, and complete information when registering your account. Any false, misleading, or outdated information may result in the suspension or permanent closure of your account. d4999 reserves the right to request supporting identification documents — including national ID, passport, or proof of address — as part of the Know Your Customer (KYC) process.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party. d4999 cannot be held liable for losses or unauthorized transactions resulting from your failure to protect account credentials. If you suspect unauthorized access to your account, contact our support team at [email protected] immediately.

4. Deposits and Withdrawals

d4999 supports a range of payment methods tailored to the Bangladeshi market. All financial transactions on the platform must comply with the following conditions:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other major Bangladesh bank transfers. Minimum and maximum deposit limits are displayed at the point of transaction.
• All deposits must come from a payment source registered in your own name. Third-party deposits are not permitted and may be reversed without notice.
• Withdrawal requests are processed within 1–3 business days, subject to successful KYC verification and the absence of any pending bonus wagering requirements.
• d4999 reserves the right to conduct enhanced due diligence on any withdrawal above ৳50,000. This may include requesting additional identity documents and proof of funds.

d4999 is not responsible for delays caused by third-party payment processors or banking institutions. All transactions are processed in Bangladeshi Taka (BDT). Currency conversion fees, if any, are borne by the player.

5. Bonuses and Promotions

d4999 offers various promotional incentives to its registered users, including welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to the following general conditions:

• Each bonus offer carries specific wagering requirements (rollover conditions) that must be met before any bonus-derived winnings can be withdrawn. Rollover multiples and eligible games are specified in each individual promotion.
• Bonuses are non-transferable and cannot be exchanged for cash unless the applicable rollover conditions have been satisfied in full.
• d4999 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Abuse of bonus structures — including using multiple accounts or coordinated play — will result in disqualification and possible account suspension.
• Welcome bonuses are available to new users only. Existing users who create a second account to claim a welcome bonus will have both accounts permanently suspended.

6. Gameplay, Fair Play and RNG

All games available on d4999 — including slots, live casino tables, crash games, and sports betting markets — are powered by certified, industry-standard providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Each game engine uses a Random Number Generator (RNG) that ensures every outcome is statistically independent, random, and fair. d4999 does not manipulate game outcomes in any way.

Technical malfunctions that affect game outcomes will void the relevant rounds. In the event of a disputed outcome, d4999's decision — made after reviewing server-side game logs — shall be final and binding. RTP (Return to Player) percentages are those published by the respective game providers and may be verified independently by players.

7. Prohibited Activities

Users of d4999 are prohibited from engaging in any of the following activities. Violations may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Using automated bots, scripts, artificial intelligence tools, or any software designed to gain an unfair advantage in games or betting markets.
• Attempting to launder money, transfer proceeds of crime, or use the platform for any unlawful financial purpose.
• Exploiting software bugs, glitches, or technical errors to obtain credits, winnings, or in-game advantages that would not otherwise be available.
• Engaging in collusion with other users to manipulate the outcome of any game, match, or betting event.
• Sharing, selling, or transferring your account credentials or account balance to any third party.

8. Responsible Gaming

d4999 is committed to promoting responsible gaming practices. We understand that gambling can be a source of entertainment, but we also recognize that for some individuals it can become problematic. All users are strongly encouraged to set personal deposit limits, session time limits, and loss limits via their account settings. The platform provides a voluntary self-exclusion feature that allows users to temporarily or permanently restrict access to their accounts.

Gambling is strictly for adults aged 21 and above. If you believe your gambling behaviour is causing harm to yourself or others, please contact our support team immediately at [email protected]. We can assist with cooling-off periods, account restrictions, and referrals to professional support organisations. For detailed responsible gaming guidelines, please visit our Responsible Gaming page.

9. Privacy and Data Protection

d4999 collects, processes, and stores personal data in accordance with our Privacy Policy. By agreeing to these Terms, you also consent to the data practices described therein. We implement SSL encryption and industry-standard security protocols to protect your personal and financial information. Your data will never be sold to third parties. For full details on how we handle your information, please review our Privacy Policy available at https://d4999.pro/privacy-policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, d4999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform. This includes, without limitation, loss of profits, loss of data, or loss of goodwill, whether arising in contract, tort, or otherwise.

d4999's total aggregate liability to any user, in respect of any claim arising under or in connection with these Terms, shall not exceed the total amount deposited by that user in the 30 days preceding the event giving rise to the claim.

11. Amendments to Terms

d4999 reserves the right to revise these Terms & Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. We may also notify registered users by email where the changes are material. Continued use of the platform after such changes have been published constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

12. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of d4999, the parties agree to first attempt resolution through good-faith negotiation. Disputes that cannot be resolved informally shall be submitted to binding arbitration. d4999's decisions on all gameplay and account matters, made after a thorough review of available evidence and server logs, are final.